Use the form for colour, type, quantity, tag number and order reference. Add the supporting details below to the prepared email before you send it.
What to include with your tag request
| Request | Details to include | Assignment details |
|---|
| Replace a lost or damaged tag | Identify the existing tag and the driver, vehicle or asset record it belongs to. State whether the tag is lost or damaged. | Replacement tags need the correct user or vehicle assignment. Lost tags should be disabled through your access-administration process. |
|---|
| Add tags for new users or assets | Give the quantity and intended driver, vehicle or asset assignments. Include an allocation list in the email if several records are involved. | Tag numbers and spare-tag allocations form part of the configuration. |
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| Check an unfamiliar tag or system | Identify the site and installed Fueltek equipment. Use “Other / unsure” for colour or type when appropriate. | If the required tag number or order reference is unknown, contact Fueltek before completing the form. |
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The prepared email can be reviewed and amended before sending. Keep the site name and the person who manages tag assignments with the request.
